The latest data breach is affecting Sears Holding and Delta Airlines. It’s being said that approximately 100,000 customer credit cards were exposed through one of their service providers when they suffered a malware attack in September. Keep reading for everything you need to know. Read more →
The first step to data security is being aware that our personal computers, phones, and tablets are vulnerable to hacking and fraud. You’ve taken all the “right” steps in protecting your personal device, but are you immune from a data breach? With so many recent attacks, it leaves us wondering how to stay safe.Read more →
March 2018 has proven an active month for ransomware around the country. A blatant attack on the government, SamSam ransomware has hit two major American cities. First Colorado, rendering Colorado’s Department of Transport computers useless, then no more than a week ago Atlanta was struck, and only yesterday WannaCryattacks on Boeing have been reported. Due to these attacks many government tasks are being handled by the old-school method of handwriting! Despite the concentration of attacks this month, city-wide computer hacking is not a new concept. In 2017, Dallas experienced a municipal security threat by having their weather sirens hacked. This persistent blaring for 1.5hrs was only the beginning of larger threats to follow. With ransomware continuing to spread, keep reading for everything you need to know to protect yourself.Read more →
“WannaCry” or “WannaCryptor” is ransomware that quickly spread to over 57000 machines in over 150 countries in just a few hours, and despite attempts to stop it, continued growing. “WannaCry” is being called the biggest ransomware outbreak the Internet has ever seen. Some are speculating it could be starting to spread again – earning it a spot in our Malware Hall of Fame. Keep reading to learn more about WannaCry and how to protect yourself.
Facebook revealed that Cambridge Analytica data firm has been collecting not only user data without permission, but also the data of their friends. Facebook claims to have dealt with this fraudulent data scam in 2014, but evidence proves little was done to ensure it had actually been deleted. You can see what Zuckerberg himself had to say below. Read more →
It’s March and that can only mean 1 thing– March Madness. Now that your brackets are prepared (and potentially busted already) it’s time to prepare your computer. Because for cyber criminals, it’s a totally different kind of madness, as they prepare for a game of their own. Read more →
Although tax season often means frustration and headaches, with online tax software it can be painless. But you need to be careful of tax scams. We asked our in-house tax experts for the best tips to help you sail through your returns safely, securely and efficiently.
Are you speaking to FixMeStick support or a tech support scam?
At FixMeStick we try to treat every customer like we would our own family. However not all customer support is this genuine and some may try to impersonate FixMeStick. Keep reading to learn the difference between FixMeStick support and a tech support scam.
Understanding the difference between real and fake pop-ups.
It’s often very difficult to know if a pop-up is a genuine warning or a scam. Many of our customers have seen pop-ups like the one below and don’t know what to do, they’re very alarming to say the least. Have you experienced a pop-up like this? We can help!
Your computer could be trying to tell you something – are you listening? Learn everything you need to know about “Bug Splat.exe”. First off, what is it?
Bug splat.exe was created initially by engineers to help track and identify issues when a program crashes. It is a .exe file developed by Macromedia, associated with flash 5.0 for Windows Operating Systems. Learn what to do if you are seeing error messages related to this below. Read more →
How many of us are guilty of using the same password for our emails, online banking, and social media? How many times have we used our birthday or pet’s name as a password? How about password, 12345, or even monkey?
Unfortunately by using simple, easy-to-remember passwords, we’re actually making the passwords simple and easy-to-crack for hackers. They are able to program viruses to track these patterns, rendering you unintentionally responsible for your own information being stolen. But don’t panic just yet!Read more →
Over the past few years mobile security has become increasingly important. However, many are completely unaware that their mobile device is just as vulnerable, if not more, than their computer. If the proper security measures aren’t taken sensitive information could end up in the wrong hands. Here’s 5 ways you can improve your mobile security.Read more →
Our customers frequently ask us for computer security recommendations. Where possible, we will work out an exclusive discount for FixMeStick customers for computer security products that we recommend. Dashlane Password Manager is a must-have. The best way to protect your identity and online accounts is by using strong, unique passwords everywhere. However, keeping track of passwords securely is difficult. With Dashlane, you benefit from having a software program create strong, unique passwords for you. Dashlane will then automatically fill in the login page for your online accounts. Once you use it, you’ll wonder how you ever lived without it.
But what if Dashlane gets hacked? That’s a great question!
The newest Trojan making the rounds is “Terdot”. It uses infected email attachments to spread and has targeted users in the US, Canada, the UK, Germany and Australia. It is based on the Zeus banking Trojan. Find out what you need to do to stay safe. Read more →
Black Friday is just around the corner and with that comes hot deals but also malware trying to capitalize on this busy time of the year! Check out these tips for how to stay safe while online shopping this holiday season! Read more →
History has a way of remembering famous crimes and criminals: Bonnie and Clyde’s many heists, Al Capone’s St-Valentine’s Day Massacre or Guy Fawkes’ plan to blow up the English Parliament and King. We know their actions weren’t exactly morally upright but we can’t help but be fascinated! We’ve got a cure for that curiosity: this FixMeStick mini series will present some of the most famous and important online viruses, hacks, and crimes!Read more →
We are now starting conversations with our customers via email and chat. We simply can’t find enough friendly and empathetic people to work on our Customer Support team to talk on the phone all day. We could outsource to a call center, but we want to maintain the high quality of our customer service and give you the best possible care. We can only do that by continuing to run our support team out of our headquarters in Montreal, QC Canada.
That doesn’t mean we won’t call you! If you contact us and we determine it’s best to troubleshoot over the phone, we will!
We understand that some people prefer phone support. Sometimes you just want to talk to a real person. You can be confident that we are actual people who love fighting viruses and answering your questions.
FixMeStick Team Outside Our Offices in St-Henri
You can start a conversation with us in the following ways:
Live Chat: Visit www.fixmestick.com and look for the ‘chat’ icon floating on the lower right-hand corner. We are available Monday through Saturday, 10am – 6pm Eastern Time.